Contact
Get in touch
Pick the channel that matches your question. We respond fastest when you write to the right inbox, not because we're gatekeeping, but because the person who can actually help you is at the other end.
Sales
Pricing for larger teams, multi-year quotes, RFP responses, on-prem deployment enquiries.
sales@modarhem.comSupport
Bug reports, account issues, billing questions, anything that's blocking your day-to-day work.
support@modarhem.comPartnerships
Integrations, reseller programs, accounting-firm partnerships, vendor outreach.
info@modarhem.comSecurity
Vulnerability reports, security questionnaires, penetration-test coordination, abuse reports.
security@modarhem.comPress
Media enquiries, interview requests, comment on industry events, brand assets.
info@modarhem.comGeneral
Anything that doesn't fit the channels above: feature requests, feedback, hello.
info@modarhem.comOffice
Riyadh, Kingdom of Saudi Arabia
Sunday – Thursday · 9:00 AM – 6:00 PM AST
What to expect
Honest response-time pledges, not aspirational ones.
Sales & general
Reply within one business day, almost always within four working hours.
Support
First response within two working hours during office days. Critical issues escalated immediately.
Security
Initial acknowledgement within two business days. Triage and remediation timeline communicated within five.