User Guide

The dashboard displays key metrics including total revenue, expenses, outstanding invoices, and net income. Charts show trends over configurable time periods.

Quick action buttons let you create invoices, record payments, and add expenses directly from the dashboard.

The activity feed shows recent transactions across all modules for quick reference.

Add contacts with full details — name, tax number, address, phone, email, and payment terms. Each contact can be a customer, supplier, or both.

View a complete history of all transactions with any contact, including invoices, payments, quotes, and account statements.

Generate client portal links to let customers view their invoices and statements online through a secure branded portal.

Create products with Arabic and English names, SKU codes, barcodes, pricing, and tax configuration. Set different prices for different branches if needed.

Track inventory levels across multiple warehouses with automatic stock deduction on invoice creation.

Organize products into categories and use batch tracking or serial numbers for regulated items.

Create invoices from scratch or convert quotations. Add line items, apply discounts, and configure tax settings per line or globally.

Enable ZATCA Phase 1 to automatically generate QR codes on every invoice. Phase 2 provides real-time submission and clearance with ZATCA.

Send invoices via email or WhatsApp. Track viewed, paid, and overdue statuses from the invoice list.

Set up recurring invoices for subscription-based billing with automatic generation and sending.

Build quotations with the same line item editor as invoices. Set expiry dates and add custom notes or terms.

When a customer accepts, convert the quotation to an invoice instantly — all items, pricing, and contact details carry over.

Track quotation statuses: Draft, Sent, Accepted, Rejected, or Expired.

Log expenses against specific accounts, cost centers, and categories. Attach receipts and supporting documents.

Create purchase orders for supplier procurement and track delivery against ordered quantities.

Use expense reports to analyze spending patterns by category, time period, or cost center.

Record cash, bank transfer, or card payments against specific invoices. Support partial payments and overpayments.

Enable Moyasar payment gateway for online credit card and Apple Pay acceptance directly on invoices.

Set up payment plans with the Installments module for large invoices that need to be paid over time.

Split any invoice into a custom number of installments with flexible due dates.

Track paid, pending, and overdue installments. Send automated reminders before due dates.

View installment reports showing upcoming payments and overdue amounts across all customers.

Create multiple warehouses and track stock levels for each product at each location.

Process stock transfers between warehouses with full audit trail and approval workflow.

Use batch tracking for perishable goods and serial numbers for high-value items.

Set low-stock alerts to receive notifications when inventory falls below threshold levels.

Trial Balance — Shows debit and credit balances for all accounts in a selected period.

Income Statement (P&L) — Calculates net income from revenue minus expenses for a chosen date range.

Balance Sheet — Displays assets, liabilities, and equity as of a specific date.

VAT Report — Summarizes output VAT (sales) and input VAT (purchases) for your filing period.

Aged Receivables/Payables — Shows outstanding amounts grouped by aging buckets (current, 30, 60, 90+ days).

General Ledger — Full transaction history for any account with running balances.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Sensitive fields like API keys and WhatsApp tokens are individually encrypted.

Row-Level Security (RLS) in PostgreSQL ensures complete tenant isolation — no organization can ever access another's data.

ZATCA Phase 1 and Phase 2 compliance for electronic invoicing as mandated by the Saudi government.

Two-factor authentication (2FA) protects sensitive operations. All actions are logged in the Audit Log for full accountability.

Zero-tolerance firewall with automatic IP banning. Daily encrypted backups to multiple geographic regions.

Add an employee (for shifts, payroll, HR): open Settings → Members and invite them by email. Once they accept, go to /shifts, click Add Employee, and pick them from the list. HR details (salary, allowances, GOSI) can be set afterwards on the /hr page.

Create your first invoice: first add the customer under /contacts (type = customer). Ensure a revenue account exists under /accounts. Then open /invoices and click New.

Record a purchase from a supplier: add the supplier under /contacts with type = supplier. Ensure an expense account exists under /accounts. Then open /purchase-orders and click New.

Start selling with POS: add at least one branch from Settings → Branches, create products under /products, ensure a revenue account exists under /accounts, then open /pos.

Record a payment: ensure the counterparty exists under /contacts, add a bank account under /banking if paying by bank transfer, then open /payments and click New.

Enable 2FA on your owner account from Settings → Security. This gates every destructive or privileged action — role changes, MFA resets, API tokens, data exports.

Invite teammates with the least-privileged role that still lets them do their job. You can adjust per-user permissions from Settings → Access. Avoid giving everyone Admin.

Review Settings → Compliance and attach your CR certificate or freelance licence. If you're under the VAT threshold, declare the exemption here — Modarhem auto-revokes it when TTM crosses 375,000 SAR.

If you collect sensitive data (bank IBANs, national IDs), confirm the fields show the green "Encrypted at rest" badge. That badge means the value is wrapped with AES-256-GCM before it hits the database.

Open Settings → Connected Apps and authorise at least one cloud destination (Google Drive or Dropbox). Weekly bundle pushes give you your own off-platform backup, independent of Modarhem.

Add employees under HR → Employees with salary, allowances, GOSI number, ID (encrypted at rest), and bank IBAN. Issue branded employee ID cards with a scannable QR for verification.

Run payroll from HR → Payroll: create a run, calculate, approve, and post it to the general ledger in one flow. Each employee gets a printable payslip; the journal entry splits salary and employer-GOSI expense automatically.

Saudi filings: pre-fill GOSI forms (e.g. Form 7 — Subscriber Operations) from employee data, and export the Al Rajhi WPS bank-salary file for an approved run. Modarhem generates the file for you to upload to your bank/portal — it does not submit on your behalf.

End-of-service & advances: EOSB accrues and settles per Saudi Labour Law (½-month for the first 5 years, full month thereafter), and salary advances are recovered automatically from future payroll runs.

Day-to-day: track leave balances, attendance, and performance reviews. Approved payroll runs lock the figures, which is what unlocks the WPS file and final payslips.